Help & Support

We're here to help, every step of the way

Get in touch with our support services anytime for any sales or service related queries.

Support Channels

How can we help you?

Email Support
Reach out to us via email for any sales or service related queries. We respond within 24 hours.
Phone Support
Call us directly for urgent queries and immediate assistance during business hours.
Live Chat
Chat with our support team in real-time through the Basiswork interface.
FAQ

Frequently Asked Questions

Find answers to common questions about Basiswork

Basiswork SSO is a single sign-on that is powered by Basiswork. One sign-in will give you access to all your Basiswork applications under one umbrella. You can leave behind the worries for multiple access credentials for multiple products.
Connected Apps are applications which speak to each other and help in cross-application empowerment to generate data and reports for you. Unless mentioned explicitly, all applications in the Basiswork ecosystem are connected to each other.
Standalone Applications are applications that are self-sufficient and can be used independently by your enterprise. Examples of this are: AssureBooks, Easeprocure, Logbids, Basiswork and Rackdocs.
No, we do not ask for credit/debit card details for the free-trial. You may continue utility on free tiers on certain products without having to share these details.
Yes, you can handle multiple branches of the enterprise on your system. Be sure to configure the different region-wise rules on the geographical locations and compliances.
The product portfolio is hosted on the best digital services like AWS, Digital Ocean and follows stringent and industry standard encryption standards and security protocols followed by peers. Rest assured, your data is safer than it is if it is hosted at your end.
The product is end-to-end customisable. Reach out to us or affiliate partners for any customisations you may need.