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Product Catalogue · 50+ products across 10 categories

Enterprise Resource Planning

Entire ERP workflow from Sales, Trading, Purchase to Manufacturing, Quality & Costing.

Gate Entry point management
Ledgers Accounts & finance ledgers
Purchase Branch purchase documentation
GRN Received goods mapping
Inventory Stocks, warehouses, barcodes
Invoicing Domestic & export invoicing
Dispatch Packaging & dispatch planning
Reports MIS automation & dashboards
AssureBooks Standalone bookkeeping for SMEs
Vorkflo Custom on-prem ERP

Customer Relationship Management

Last-mile relationship management, sales automation & marketing.

CRM Sales team relationship mgmt
Contract Centralized contract mgmt
Marketing Outbound marketing planning
Survey Feedback, Q&A, votes
Service Desk Customer support & ticketing

Sourcing Automation

Source-to-pay, reverse auctions & logistics quotes.

Easeprocure Reverse auction & P2P tool
LogBids Logistics quotation mgmt
Fleet Fleet management lifecycle

Reports & Analytics

Real-time, auto-generated reports & forecasts.

Reports Bird's-eye business view
Forecast Sales & pricing forecasts
Basiswork BI Custom reporting & consolidation

Human Resource Management

Workforce, payroll, recruitment, performance & learning.

HR Robust HRMS suite
Self Service Team self-service portal
Recruitment Hiring & prospect management
Attendance Enterprise attendance tracking
Training LMS with training calendars
Payroll Compliant payroll structuring
Performance Appraisal & increment mgmt

Projects & Process

Project, process & subscription management on the go.

Projects Robust project management
Innovation Lab & experiment management
Subscriptions Automated subscription management
IT Support IT service desk

Manufacturing & Quality

Production, costing, scheduling & quality control.

Intermediate Goods Planning & scheduling
Production Production supply management
Costing Recipe, MRP & execution
Maintenance Equipment & asset management
Production Scheduling Streamlined scheduling
Quality Control RM & FG quality checks

Collaboration & Productivity

Internal portals, communication & knowledge sharing.

Collaboration Captive business social network
Calendar Integrated calendar mgmt
Notes Reminder & notification tool
Toqqr Integrated communication channel

Document Management

Cloud-based virtual drive with delegated user rights.

Rackdocs Central document repository

Business Lifecycles

End-to-end lifecycle management across business functions.

Accounting End-to-end accounting solution
ERP Integrated ERP lifecycle
Sourcing Better negotiation tools
Procure to Pay Comprehensive P2P management
Materials Robust material management
Sales Lead-to-customer conversion
People Comprehensive people mgmt
Can't find what you need? We build custom solutions too. Explore custom development
Basiswork CRM

A modern, easy to use Customer Relationship Management (CRM) Solution

State-of-the-art Customer Relationship Management tools for Leads, Customers, Task Management, Pipelines, Projects, Issues & more.

Enhance Customer Relationships & convert more prospects into clients from your sales pipeline.

Make better Deals & Increase Profitability.

Last mile relationship management with your customers helping your organization enhance the performance of your sales team.

See it in action
Basiswork CRM
Workflow

From Challenge to Resolution

Basiswork CRM connects the dots between your business problems and our solutions.

1

Identify

Log issues, track requirements, and capture data directly from the field or your desk.

2

Manage

Assign tasks, analyze data, and control the entire process centrally with audit trails.

3

Resolve

Track outcomes, generate powerful reports, and ensure compliance and efficiency.

Our Features

CRM & Sales Features

Lead Management
Manage and classify the leads on the basis of their status as Hot, Warm, Cold and streamline outputs on the go.
Customer Management
Manage elaborate customer relationship life cycles, their engagement, their payments and their issues under one roof.
Target Management
Manage Agent-wise Sales targets and their achievement on the system through gamified dashboards in the CRM tool.
Service Desk
Prioritise issue management and map and resolve client complaints and queries optimally.
Reports and Analytics
Map the organizational output through robust dashboards, graphs, analytics and powerful MIS reporting.
Why Basiswork CRM

Relate better and function optimally through last-mile engagement with your customers

A powerful, Enterprise grade CRM built for growing businesses.

Easy to Use

Plug and Play, Customisable & Intuitive.

Scalable & Readily Integratable

Synchronise with other apps or evolve your business with other Basiswork tools.

Integrations & Workflows

The System can be customised End-to-End and take your workflows into account.

Multidevice Compatible

Utilise all applications on the Basiswork Suite on-the-go and on multiple authenticated devices.

Where work happens

Work from the office.Work from home.Work from anywhere.

Simple, smart software to run your business better — wherever your people happen to be.

See it in action